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An impactBee Case Study — May 2026
The Problem with QR Codes (and Ads)
Brands spend billions trying to close the gap between a physical moment and a digital action. A poster on a café wall. A card on a restaurant table. An ad in a social feed. The goal is always the same: get someone to care enough to do something.
The results are usually modest. Promotional QR codes in print materials achieve scan rates between 2% and 6%. Facebook traffic ads see median click-through rates around 1.7%. Instagram Feed ads hover below 1%. And even when someone does click or scan, drop-off before meaningful engagement is steep.
But what if the call to action wasn't "buy something" or "sign up for something" — but "help someone"?
That's the proposition behind impactBee, a Berlin-based startup whose charity selection widgets allow brands to offer their customers a moment of philanthropic agency: choose a local cause to receive a donation, at no cost to the customer. The brand funds the donation. The customer simply chooses where it goes.
Since late 2025, impactBee has run five pilots across physical and digital channels to test a clear hypothesis: a philanthropic call to action produces higher activation and engagement rates than comparable traditional marketing formats.
The data strongly supports this.
The Pilots
We tested across two distinct channel types:
Physical QR codes in-venue — two ongoing pilots in Berlin, one at a Michelin-starred restaurant (postcards delivered with the check) and one at a local café in Charlottenburg (fixed posters). In both cases, scanning the QR code leads to an impactBee charity selection widget where the customer chooses which local cause receives a donation from the brand.
Paid Meta (Facebook & Instagram) campaigns — three campaigns targeting Berlin, Manchester, and Austin, each driving traffic to a similar charity selection widget.
Physical QR Scan Rates: 4–5× Above Industry Benchmarks
The headline metric for the in-venue pilots is the widget open rate — the percentage of people exposed to the QR code who actually scanned it.
PilotQR Scan Rate
Michelin-starred restaurant 21.9%
Local café 27.9%
For context: scan rates for promotional QR codes in magazine ads average 4.5–6.4% (Nellymoser). QR codes on product packaging average around 14% (Scanova, 2026). A direct mail QR campaign documented 1.77% (Uniqode).
The impactBee scan rates are 4–5× the magazine benchmark and roughly 2× the packaging benchmark. The café result is particularly notable: its QR codes are on fixed posters — a passive format that typically underperforms hand-delivered materials — yet it achieved the higher scan rate of the two.
People scan not because the format demands it, but because the offer — support a cause for free — is genuinely compelling.
Deep Engagement After the Scan
Opening a widget is one thing. Completing a meaningful action within it is another.
In-widget charity selection rates significantly exceeded typical post-scan conversion benchmarks of 10-20%, with the majority of users who opened the widget completing a selection.
Full-funnel conversion — from impression to completed charity selection — reached 10–19%. These are completed engagement actions, not page views, achieved through an entirely voluntary, non-transactional interaction.
Meta Ad CTRs Meet or Beat Paid Benchmarks — Without a Commercial Offer
The three Meta campaigns — targeting Berlin, Manchester, and Austin — provide a controlled comparison against paid social advertising benchmarks.
Across all three cities, click-through rates matched or exceeded the 2025 median CTR for Facebook traffic campaigns (1.71%, WordStream), and significantly outperformed the cross-platform Facebook average of 0.90% and Instagram Feed averages of 0.22–0.88% (WebFX, 2026). Two of the three campaigns exceeded the Facebook traffic median; all three exceeded the cross-platform average by a wide margin.
This is remarkable because the impactBee ads offered no product, no discount, and no personal incentive — only the opportunity to direct a donation to a local cause. These CTRs compete with, and in most cases outperform, ads designed to drive purchases.
What Happens After the Charitable Action
The engagement story doesn't end at charity selection. Across all five pilots, users who completed the charitable action showed strong willingness to engage with subsequent brand touchpoints — at rates well above typical benchmarks.
The full downstream engagement data, including specific conversion rates by pilot and CTA type, is available in our complete case study.
What This Means for Brands
The data across five pilots and two distinct channel types converges on a consistent conclusion: giving people a costless opportunity to do good is a more effective engagement driver than conventional marketing incentives.
Physical impactBee placements achieved QR scan rates of 22–28%, compared to a 2–6% industry norm. Meta ad campaigns achieved CTRs of 1.5–2.4% with no commercial offer, matching or beating benchmarks for campaigns that do include one. And the philanthropic interaction translates into measurable downstream brand outcomes.
For brands, the proposition is straightforward: embed a philanthropic moment into an existing customer touchpoint, and expect materially higher engagement across the entire funnel — not despite the absence of a commercial incentive, but because of it.
Methodology Note
All results are based on representative samples of statistically significant size across both physical and digital channels. The in-venue pilots have been running since late 2025 and early 2026 respectively, with data collected over multi-month periods. The three Meta campaigns each ran in late February to early March 2026, reaching thousands of unique users per city. Industry benchmarks are drawn from WordStream, WebFX, Focus Digital, Nellymoser, Bitly, Scanova, and Uniqode (2025–2026). Results represent strong directional evidence consistent across all five pilots.
From
oint of Sale
To
oint of Impact
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Who It's For — And Who Benefits
Retail & Hospitality
Build loyalty through visible responsibility. Differentiate with authentic impact.
Collect more reviews, improve NPS, and show visible commitment to your community.
HR & Employee Engagement
Boost motivation and internal culture with meaningful giving.
Turn company values into action and improve employee satisfaction.
Tourism & Events
Engage visitors through branded experiences that give back to local communities.
Provide municipalities and organizers with a scalable tool for community engagement.
Nonprofits & Foundations
Reach new supporters and local businesses without extra fundraising effort.
Receive verified, tax-deductible donations from official partner campaigns — with transparent reporting and zero platform fees on funds received.
Brand Sponsorships & Media Partners
Gain direct visibility to targeted audiences.
Co-fund donations, advertise with purpose, and connect your brand to authentic stories.
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